The operator is out for lunch!
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Oo nga naman! I can’t help but laugh at what this guy wrote to Inquirer! He is sooo damn right about this ZTE deal! Di ba nga naman? Do you really expect the government to give you some first class customer service especially pag nagloko ang mga computers? Baka kahit i-reboot ang system eh abutin pa sila nang ilang siglo?! hehehe!
It occurred to me, even when we were registering our business sometime in 2005, by the time umabot kami sa window - sarado dahil they are out for lunch! hahaha!
Run by gov’t, NBN can only provide poor service
Last week, I could hardly contain my frustration with a problem with my DSL. Finally, after four days of persistent calls, the company fixed it; and everything is all right again. Private businesses are really better at running the consumer side of things. Even if they can be slow due to the volume of complaints they have to attend to, they manage to accomplish it.
But the government? It has no business running a DSL system, more so, a national broadband network (NBN). Just imagine how slow its response would be to broken modems, weak signals and the like. So it’ll send technicians to Sulu, Tawi-Tawi, Bohol, Cebu? They’ll have 24-hour call centers to handle complaints from Central Luzon and the Visayas? Really? They can’t even cover potholes in Metro Manila. Now, they want to run and operate a “national broadband infrastructure�
I can hardly imagine a government employee or public school librarian calling the “national broadband call center†to report a problem and finding himself/herself in any of the following situations:
(1) No one is answering the phone;
(2) The phone is out of service. Or my favorite,
(3) The operator is out for lunch, call back at 2 p.m. before his siesta.
ARVI DE VERA (via email)
Popularity: 4% [?]
August 10th, 2007 at 2:50 am
ahahahaha!! so true!
Our government running a national broadband network (NBN)?
eto lang yan, DISASTER!!
the deal may sound good pero it doesn’t sound feasible…I should know it….I work with computers, modems and routers all the time! They can be VERRRY PROBLEMATIC. Baka akala nila parang technology lang ng yan ng cellphone ..maka receive ka lang ng signal at may load ka…good to go ka na! Nyek!
8 years ago, walang kuryente sa probinsya namin, 3 years ago…walang cellphone signal….and up ’til now…walang water system at walang land line! Dito sa Luzon, madaming lugar na hindi pa nabibiyayaan ng electricity…dito sa ‘min sa Valenzuela, konting ambon, hanggang hita ang baha agad….mas madaming bagay ang dapat pagtuunan ng pansin kesa sa Broadband infrstructure na yan….
PS
I love my Bayantel DSL service! ok yun techsupport nila - they will call you pag down and UP na yung system…they even went to my house one time just to check everything.
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August 12th, 2007 at 11:47 am
Eto pa,
when we went to DTI to register a biz name, day! pinalitan nila yong pangalan at inaway pa kami dahil daw bakit ganun ang pangalan and I said, before we even went there sinearch ko sa us biz site, sa google, sa komiks, sa SEC site at wala talagang kapangalan, alam mo yon? mahadera yong gurl gusto kong sapukin!
anyway, balik tayo sa NBN na yan - sasabihin sa mga tao - OFFLINE PO TAYO SIR NGAYON, eh kasi nga lunch eh, taz nagsisimula lunch nila alaz nove hanggang alaz trez di ba?
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